“I was impressed by all aspects of your Quality Management, but would like to particularly praise the following areas.
Your commitment to the pursuit of excellence in staff training
The way in which you have used the ISO manual to ensure that you continue to develop and improve the quality of the products and services you offer clients.The development of on-going supplier partnerships.”
For any urgent queries, you can still call us on 01869 243254.
Thank you for assisting us with this transition.
It was originally drafted into our ten year business plan to apply for ISO certification by 2020 in line with our ten-year trading anniversary, however, as the company has grown and we have continued to develop relationships with prestigious customers, we felt the need to bring this aim forward! Our first annual audit has taken place and we can now proudly confirm that we have successfully adopted all of the quality management systems needed to save time, costs and improve efficiency.
We hope that with all of our systems now operating to an internationally recognised standard we can go into the new year continually supporting our staff whilst improving customer satisfaction.
This is not just a one-off certificate either: our systems and procedures will be independently audited each and every year demonstrating our ongoing commitment to quality.